Frequently Asked Questions...
What type of jewellery is in the Briana Edith collection?
Necklaces, earrings and bracelets!
Briana Edith jewellery is made predominantly from semi-precious stones, which are made up of a combination of natural and created gemstones and minerals.
A good way to think about semi-precious stones is that they have some intrinsic value, but are not as rare or as "precious" as diamonds or emeralds etc.
The stones are predominantly threaded on to a nylon coated steel wire. This wire is extremely strong and durable - perfect for those chunky necklaces.
Our clasps (the little catch that joins the necklaces and bracelets together) and earring hooks are made of sterling silver. Sterling silver is 925 parts (out of a thousand) pure silver with the other 75 parts a mixture of non-precious metals (including copper or zinc).
Where to buy Briana Edith jewellery?
Currently Briana Edith jewellery is exclusively available for purchase from this website!
How is Briana Edith jewellery made?
This all depends on what happens to inspire our designer, Briana Lawrence. Sometimes a stone might inspire a design. Other times it might be elements from fashion, music, colours or an emotion!
All the jewellery in the collection is lovingly hand-made, yet retain the element of polished design and impecable finish. We work to an extremely high standard to ensure the wearability of each piece.
How do I place an order?
First click on the "shop" link and have a fabulous time browsing through all the amazing jewels.
Once you have decided on the piece you have fallen in love with click the "Buy Now" button.
From there the item you have seleceted will show in your shopping cart. You can either adjust the quantity, continue shopping or head to the "Check Out".
You will be taken through the check out process where you will provide your address details and the purchase can be made via paypal or credit card.
Then all you have to do is sit back and wait for your gorgeous BE jewels to arrive in a pretty BE box.
Where do you ship?
We Express Post to anywhere in Australia that Australia Post will let us and it’s free!!
Do you ship internationally?
Contact us via email for information on international shipping:
Remember all purchases are in Australian Dollars.
What is your order despatch time frame?
Once your payment has been cleared please allow 2-4 days for your order to be processed as some BE pieces are made to order. If you need your order in a hurry or by a specific date please let us know before placing your order and we will happily accomodate your time frame.
What is your returns policy?
At Briana Edith we want to keep shopping simple! Within 60 days of purchase if you are not 100% satisfied with your purchase you can return your order for a full refund. In fact, we will pay for domestic postage!
Simply return the item in its original packaging, with all tags attached and in an unworn/undamaged condition and we will credit you with a full refund within 14 days of the item being returned. Postage costs will be credited on top of the refund amount. Please note, products must be in the condition that you received them.
Please email us for a Returns Authority Number before sending items back. Goods returned without an authority number will be returned to sender and no refund will be given..
- You can return your purchase for up to 60 days from the purchase date. Please note the product must be received by Briana Edith within 60 days of the original payment.
- Products must be in the condition you received them and in the original box and/or packaging.
- A Returns Authority Number must be printed on the outside of the post parcel for identification purposes.
- Return shipping is FREE within Australia, (We will credit the shipping costs when we process the refund).
- Briana Edith cannot take responsibility for returned products that arrive damaged or are lost in transit - so make sure you pack your returns up nice a snug and we recommend you register your parcel with Australia Post.
- Once your return is received and inspected, your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 14 days. Please note that depending on your credit card company/bank it may take an additional 2-10 business days after your credit is applied for it to appear in your account.
- If your return does not fit the returns criteria we will unfortunately have to post the item back to you.
- Please note earring purchases are final and cannot be returned due to hygiene reasons
- Happy Shopping!
What is your return postal address?
PO Box 7556
West Lakes SA 5021